How Did Customer Support Help When My Ledger Was Stuck in Bootloader Mode?

When my Ledger Nano X got stuck in Bootloader Mode, I reached out to customer support, and their guidance helped me Fix Ledger Stuck Bootloader Mode without losing access to my crypto. The support team first asked for basic device details and then guided me through essential steps like restarting Ledger Live, reconnecting the USB cable, and switching to a stable port. When that didn’t work, they walked me through Recovery Mode and the built-in Repair feature in Ledger Live. Their instructions were clear, simple, and focused on completing the interrupted firmware update safely. Within minutes, my device was back to normal and fully functional.